Customer Support

This page provides information regarding customer support services for CourtOracle, a mobile application and web-based service (collectively, the "Service"). By using the Service, you acknowledge and agree to the support terms and conditions outlined herein.

For all support inquiries, including technical issues, billing questions, account management, or general questions about the Service, please contact us via email at: kadenhartleyyokota@gmail.com

CourtOracle is committed to providing reasonable customer support to users of the Service. Support is provided on a best-effort basis and is subject to availability. We do not guarantee immediate responses or resolution of all issues, but we will make commercially reasonable efforts to address user inquiries in a timely manner.

CourtOracle reserves the right to modify, suspend, or discontinue support services at any time without prior notice. We are not liable for any damages, losses, or inconveniences resulting from the unavailability of support services or delays in response times.

For questions regarding cancellations, refunds, and payment issues, please refer to our Terms of Service for detailed information about our policies. Refund requests must be submitted in writing to the support email address provided above and are subject to our refund policy as outlined in the Terms of Service.

Technical support is limited to issues directly related to the functionality of the CourtOracle Service. We do not provide support for third-party services, devices, or software that may be used in conjunction with our Service. Users are responsible for ensuring their devices and software meet the minimum requirements for using CourtOracle.

CourtOracle does not provide emergency support services. If you are experiencing a medical emergency or require immediate assistance, please contact appropriate emergency services in your area. The Service is not intended to replace professional medical, psychological, or coaching advice.

By using the Service, you agree that email is an acceptable form of communication for support purposes. You are responsible for maintaining accurate contact information in your account settings to ensure you receive support communications from us.

All support communications are subject to our Privacy Policy. We may use information from support interactions to troubleshoot issues, improve our products and services, and to improve our Service. Personal information provided during support interactions will be handled in accordance with our Privacy Policy.

CourtOracle reserves the right to refuse support to users who violate our Terms of Service, engage in abusive or harassing behavior toward support staff, or misuse support services. We maintain a zero-tolerance policy for abusive conduct and reserve the right to terminate accounts of users who engage in such behavior.

For questions about our Privacy Policy, Terms of Service, or other legal matters, please refer to the respective documents available on our website or contact us at the support email address provided above.